Drivers Sensitech Port Devices

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Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

Click on “Device Manager” from that list. Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers from the computer. Find the device with Qualcomm Wireless Network Adapter or Killer Wireless Network Adapter in the name and right-click or long press on it. Select Update Driver from the context menu. Select the Browse my computer for driver software button. When the extender appears in the list (for example, USB2HDMI), click either the display or media device associated with the server. Click on one of the devices and then click Connect Device. When the USB Server software configuration is complete, the display and media devices are connected to your system as though the devices are installed locally. A USB Connector Manager Driver is required for Windows to manage the USB Type-C ports on a system. The bring-up tasks for a USB Connector Manager driver depend on the driver that you choose for the USB Type-C ports: The Microsoft in-box UCSI (UcmUcsiCx.sys and UcmUcsiAcpiClient.sys) driver, a UcmCx client driver, or a UcmTcpciCx client driver. All this devices use a PL2303 to provide a connection to an USB port, but inside, they are RS232-like interface build (and appear as a COM port in your operating system). When you plug the device into USB, it is well recognized by W10 and it try to load the Prolific driver.

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To install the USB Server software:

  1. Download the latest software package from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:Usersyour_nameDownloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. Select the appropriate folder for your operating system.
  3. Right-click Setup.exe.
  4. Click Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.

  1. Follow the on-screen prompts to install the software and restart the computer when prompted.
  2. Your computer will automatically complete the software installation and your device should be ready to use.

Set up the software

Confirm that the extender is on the same network as your computer. If you are using a network with DHCP, you do not need to configure anything further.

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If you are using an Ethernet cable to connect to the unit or you are using a network without DHCP, you need to change the IP address on your computer to the default IP network of the IP device server. Change the IP address of your system to 192.168.1.XXX, where XXX is a number between 1 and 49.

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Note: The default IP address of the extender is 192.168.1.50 on the default subnet mask of 255.255.255.0.

USB Server software

Your extender is detected by the USB Server software when the software is launched.

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Note: It may take a few minutes for the server to appear in the software.

When the extender appears in the list (for example, USB2HDMI), click either the display or media device associated with the server. Click on one of the devices and then click Connect Device.

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When the USB Server software configuration is complete, the display and media devices are connected to your system as though the devices are installed locally. By default, Windows creates an extended desktop for the display, which you can reconfigure in the control panel.