Improvements and fixes
This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP). If the driver is on your system, when any of these devices are connected, Windows will try to install this driver. These devices will not be connected until the driver is removed. This incorrect driver was removed from Windows Update the same day, but it may have been downloaded to your computer. After installing this update the incorrect driver will be removed.
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- Right-Click the WD SES Driver in the Device Manager & Left-Click ‘Update Driver’. Choose ‘Install from a specific location’.The SES Driver is in the WD Smartware VCD within the Folder ‘Extras’.
- By installing these drivers, you will be able to connect your mobile or tablet to your computer to transfer files on both sides, while dispensing with Kies software. If the USB drivers are not installed, the computer will not detect the device and when you connect it, it will be prompted to extract the drivers from the device.
How to get this update
This update will be downloaded and installed automatically from Windows Update. To get the stand-alone package for this update, go to the Microsoft Update Catalog website.
If your USB device does not work the most likely problem is missing or outdated drivers. When you plug the device into your USB, Windows will look for the associated driver, if it cannot find this driver then you will be prompted to insert the driver disc that came with your device. Usb 3.0 Device Driver free download - USB Audio ASIO Driver, USB Video Device, VIA USB 2.0 Host Controller Driver, and many more programs.
If you are not able to connect your phone or media device via USB and are not running one of these Windows versions, you can still remove this driver using the process described here:
Drivers Sea-bird Usb Devices Wireless Adapter
Drivers Sea-bird Usb Devices Adapter
If you’ve ever had problems installing USB devices in Windows, i.e. if you connect a mouse and Windows doesn’t properly install the drivers for you, I learned a great trick that might be able to resolve this problem.
From what I can tell, Windows stores a “ghost” copy of any device you install which doesn’t get removed when you unplug the device. For example, if you plug your mouse into your computer, your computer will remember that mouse and the drivers that went with it. If you plug that same mouse into a different USB port, Windows will make another “ghost” copy of that mouse, but won’t delete the first copy.
This means that over the course of your computer’s life, you could have dozens of “ghost” copies of the exact same mouse on your computer, which in my experience can cause driver conflicts, especially if the driver wasn’t installed properly the first time.
The Fix
Note: This guide involves the use of the Command Prompt and Device Manager. If you are uncomfortable performing these actions, please see an authorized computer technician instead. As always, be very careful when deleting anything from your computer – especially hardware devices.
Step 1: Open the Command Prompt by opening the Start menu and selecting Run, then type cmd and press enter. If Run isn’t available in this menu, you can also open it by pressing the Windows Key + R.
Step 2. Copy and paste the following into the command prompt and press enter (you need to Right Click and select Paste in the command prompt).
This command will reveal all the hidden “ghost” devices on your computer.
Step 3: Open the Device Manager. This can be done by typing devmgmt into the command prompt or by right clicking My Computer, selecting Manage, then clicking Device Manager on the left.
The Device Manager shows you all hardware currently installed on your computer, sorted by hardware classification.
Step 4: Even though the “ghost” devices are now enabled, they will still be hidden from this view. Go to the View menu and select Show hidden devices.
You can now identify the device you’re having problems with and delete the devices with faded icons. In my case, I was able to remove several identical mice that were all from the same device.
To remove the extra devices, just select them (limited to one at a time) and press the Del key. You will have to confirm this action.
After I deleted the several extra mice, I was able to install the original mouse without any problems. Big thanks to Bryon Hills for this tip.